17.01.2021

Improvements in Bitmain’s after-sales services will be highlighted at WDMS 2019

The Academy, developed by Bitmain, will continue to launch new courses and certifications to provide professional development opportunities across the industry, and to set a new global standard for cryptocurrency miner maintenance.

On the 17th of August, the Ant Training Academy (ATA)’s first ever Level 2 Maintenance Training course,with a cohort of fifteen students, successfully came to a close.

Raising the standard of after-sales service by nurturing maintenance professional development

“The course and materials are very professional and practical, which cover the main models on the market. From the two weeks of course, I have gained a deeper understanding of power supply maintenance and circuit analysis,” remarked one of the successful students, who now holds a Level 2 Certificate of Accomplishment.

The course has been designed to focus on the maintenance of mining machines, teach basic skills of power supply reparations and welding, and to enhance the capacity and drive of enrolled students.

“It is Bitmain’s mission to continuously nurture professional maintenance personnel to the industry and build ATA course certificates to be a global standard for cryptocurrency miner maintenance,” said Andy Niu, Bitmain’s Customer Service Manager.

The course will continue to run for the rest of the year, with an additional classroom being opened up to increase admissions and reduce waiting times for enrolled students. It now opens intake for the Level 1 Maintenance Training session running from 11-23 November 2019 and two Level 2 Maintenance Training sessions running from 23 October – 5 November and 27 November – 10 December 2019.

Bitmain will reveal details on its new after-sales service strategy at the World Digital Mining Summit (WDMS) this October

At this year’s WDMS, in Frankfurt, Germany,  from 8th – 10th October, Bitmain will map out the entire after-sales service ecosystem, outlining the industrial supply management chain, through to the consultation, technical support, product support and maintenance services that are available to customers.

Bitmain will also outline the strategy, new initiatives from the after-sales services team and address some of the concerns currently facing the industry.

Apart from that, the two-day summit features industry investment and innovation for the mining sector. Major thought leaders include Jihan Wu (Bitmain Co-Founder), Micree Zhan (Bitmain Co-Founder & Chairman), John Ge (Matrixport CEO) and Marco Streng (Genesis Mining CEO), as well as top brands will present at this year’s summit.

Participants of the WDMS can also expect panel discussions on Bitcoin Block Reward Halving and Traditional Finance and Crypto Finance Ecosystem, and networking dinners and opportunities of growing their network and business.

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